A prestigious northern university invited Clockwork to provide a consultancy service delivering vital appraisal training.
As well as using effective and engaging role-play techniques to help deliver the training itself, Clockwork also facilitated additional workshops dealing with giving and receiving feedback. Competencies covered by Clockwork’s training package for the university included teamwork, customer service and decision making.
For those staff members involved, the training further developed some of their key day-to-day skills and also led to a general increase in confidence that brought about improved morale and greater job satisfaction.
One day workshop
Covering subjects such as, how to give and receive feedback and positively reinforcing behavioural competencies.
Appraisal system review
Staff members from both sides of the appraisal system gave their feedback about how they thought the existing system was working.