A five-strong financial services firm needed proactive help with a range of HR and recruitment issues. Firstly, Clockwork helped the firm’s practice manager write accurate and professionally presented job descriptions as well as developing an efficient and effective recruitment process to take the business forward. Then, Clockwork collaborated with the team to devise a modern and workable appraisal system that complemented and supported the firm’s own vision for itself.

When a security appliance distributor reluctantly needed to make redundancies, the company was determined to support those whose contracts were terminated and help them to find future employment. Clockwork were asked to create and deliver a programme of workshops designed to help staff members update their CVs, write effective covering letters and improve their interview techniques.

A prestigious northern university invited Clockwork to provide a consultancy service delivering vital appraisal training. As well as using effective and engaging role-play techniques to help deliver the training itself, Clockwork also facilitated additional workshops dealing with giving and receiving feedback. Competencies covered by Clockwork’s training package for the university included teamwork, customer service and decision making.